Customer Service CharterAccredited Tourism Business Australia
 

About Us


Country Values Holiday Homes is a holiday accommodation service based in the Moore River Region of WA.  We offer a great range of quality accommodation in the coastal towns of Guilderton, Seabird, Ledge Point and Lancelin, plus country locations including Gingin and Bindoon.

We are an Accredited Tourism Business and members of the Tourism Council of WA, Holiday Rental Industry Association and REIWA.  Our professional property management team is dedicated to providing the highest level of service to our guests and owners.
 

Our Service Commitment to You


Quality Accommodation
All of our holiday homes are clean, well-maintained and fully compliant with safety and construction standards.

Personalised Service
Our experienced and knowledgeable staff are available to help you at every step of your journey, from booking and pre-arrival through to check out and post-departure.

Transparency
We are open and transparent about our processes.  For example, our on-line booking system is designed so guests can select the accommodation that suits their requirements, not ours.  Owners can see every booking that has been made on their property through a unique login.  We provide our owners with detailed monthly statements and our trust account is independently audited.

Listening
We value and encourage feedback from our customers, both positive and negative.  By listening to your comments, we are able to fine tune our service to meet the highest of expectations.
 

Our Values


We develop long-term client relationships through ethical, authentic, client-centred service.

We work together for the mutual benefit of the company and each other.

We contribute generously to the community in which we live and work.